ZAITSEV, S. Optimizing SME performance through KPI utilization. Journal of Innovations and Sustainability, [S. l.], v. 7, n. 4, p. 09, 2023. DOI: 10.51599/is.2023.07.04.09. Disponível em: http://www.is-journal.com/is/article/view/236. Acesso em: 10 jun. 2026.